SoundHound Chat AI Automotive Introduces New Tools for Advanced Voice Assistant Customization
New Brand ID and Onboarding & Education Features Enhance Automotive Capabilities and Consumer Engagement
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SoundHound Chat AI's new customization tools will help transform how automotive brands interact with their customers within the vehicle. (Graphic: Business Wire)
In addition to the core features offered from SoundHound Chat AI’s best-in-class voice assistant – which integrates generative AI capabilities with car controls and real-time domains like flight times, navigation, and weather – OEMs will be able to take control with customizations that work for their loyal consumers and align closely with their identity as an automaker.
This new layer of customization will provide drivers with a more engaging and informative experience, allowing them to explore vehicle features and functionalities with greater ease and effectiveness.
Brand ID
SoundHound Chat AI’s custom Brand ID tool introduces a new way for automotive partners to shape their brand’s interaction with customers. OEMs can now set predefined answers to common and brand-relevant questions. This feature offers:
- Custom Brand Attributes and Safety: Adjust responses to reflect brand image and handle sensitive topics with care.
- Time-Limited Changes: Easily implement seasonal or campaign-specific updates.
- Global Language and Variant Support: Enter a question in one language and deploy it across all supported languages, with adaptability to various question variants.
Onboarding and Education
SoundHound Chat AI’s Onboarding and Education feature allows automakers to seamlessly integrate personalized branding and educate users on the functionalities of their in-vehicle voice assistants. This includes onboarding hints to engage users, as well as customizable greetings, guidance on instruction manual access, and more.
In a recent
As innovation and technological advancements in the automotive industry evolve, these new features from SoundHound Chat AI allow automakers to keep the end user in focus. SoundHound’s customization tools underscore a commitment to enhancing the user experience as well the value of the in-vehicle assistant for OEMs.
Customization services – including further features in SoundHound’s product pipeline – will be available to automakers in a SaaS model. This will enable partners to benefit from AI customization on an ongoing basis and allow OEMs to evolve their assistant to suit changing brand and customer needs.
“SoundHound Chat AI has evolved beyond a general in-car experience by offering a tailored voice assistant that allows automakers to strengthen the perception of their brand,” said
This announcement follows recent launches of SoundHound Chat AI in Alfa Romeo, Citroën, Peugeot, Opel, Vauxhall, and
Learn more about SoundHound Chat AI here.
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415-610-6590
PR@SoundHound.com
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