Blain’s Farm & Fleet Improves Customer Experience and Sales with Roadie Same-Day Delivery
Local Blain’s shoppers who place orders by
Blain’s initial collaboration with Roadie in December arose from the retailer's desire to offer customers, whom they refer to as neighbors, additional choices for online holiday shopping, even beyond the shipping deadlines of traditional parcel carriers.
“Introducing same-day delivery enabled our holiday shoppers to fulfill their wish lists later than ever,” said Blain's Chief Customer and Marketing Officer
Indeed, same-day delivery can tremendously impact companies’ customer satisfaction, sales, and retention rates. A recent survey shows that 80% of companies increased revenue by offering this service to consumers. For instance, within just the initial three days of implementing the service, Blain’s experienced an astounding 738% surge in order volume and a 378% year-over-year increase in revenue compared to the same period in 2022.
“As consumers, we’ve been conditioned to get our stuff faster and faster for years. Now, that expectation extends to big and bulky items as well. People want to get their big stuff the same way they get their other purchases,” Gorlin said. “Blain’s Farm & Fleet understands this and is on the leading edge of getting all items, even big and bulky goods, to their customers when they want them. With Roadie and specifically RoadieXL™, companies like Blain’s can offer industry-leading delivery speeds on everything from kayaks to canning supplies to beehives.”
Discover more about the advantages of crowdsourced delivery and its positive impact on business operations.
About Blain’s Farm & Fleet
Blain’s Farm & Fleet is a specialty retailer with 45 locations throughout
In addition to high-quality products with the Blain’s Farm & Fleet brand name, they carry top-rated brands, including:
-
Clothing
:
Ariat , Carhartt, Dickies, Under Armour,Columbia , Levi's, Wrangler, Kuhl, WorkNSport -
Footwear
: Skechers, Puma, Keen,
Ariat , Asics, New Balance, CAT, Carhartt, Hey Dude, Sorel, TimberlandPro, Crocs -
Tools & Hardware
: DeWalt,
Milwaukee ,Stanley , Craftsman, Hobart -
Paint & Supplies
:
Benjamin Moore ,Valspar ,MinWax , Rustoleum, Graco, Purdy -
Automotive
: Pennzoil, Valvoline, Mobil 1, Mystik,
Fram , Prestone, Sea Foam, Meguiar’s - Tire & Auto Repair Service: Michelin, Goodyear, Cooper
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Sporting Goods
: Realtree, Scent Blocker, Yeti,
Coleman , Rapala,Plano ,St. Croix , Browning, Winchester -
Home & Housewares
: KitchenAid,
Cuisinart , Keurig, T-Fal, Lodge, Dyson, Calphalon -
Pet Department :Purina , Blue Buffalo, Hill's Science Diet, Iams, Canidae, Taste of the Wild, Kong, Greenies, Diamond, Eukanuba -
Agriculture
:
King Kutter , Nutrena, Behrens, Guardian,Manna Pro , Ware,Weaver Leather , Agrimaster - Lawn & Garden : Scotts, Miracle-Gro, RoundUp, Fiskars, Weber, Char-Broil, Estate
-
Outdoor Power Equipment
: Troy-Bilt, Cub Cadet,
Briggs & Stratton -
Electrical
&
Plumbing
: Reliance,
GE , Southwire, Whirlpool, Klein, Superior, JMF, BestAir
About Roadie
Roadie, a
Roadie’s solutions include local same-day pickup and delivery, delivery from warehouses with in-house sortation, oversized delivery, sustainable delivery, returns, and more. For more information, visit www.roadie.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240711173396/en/
Blain’s Farm and Fleet
jlopez@blainsupply.com
Gregory
apatrick@gregoryfca.com
Source: Roadie