Younger Canadians most confident in spotting AI-scams are also most likely to fall for fraud
79% of young Canadians know how to identify fraud, but 82% worry AI will result in more sophisticated financial scams
According to a new
Social media and email scams topped the list, suggesting that fraudsters are developing new channels to target younger, more digitally-connected generations.
The findings support a growing trend in
Amid these concerns, half (50%) of Canadians say they rely on their financial institutions for fraud prevention resources. As fraudsters increasingly target all ages, it's imperative that Canadians turn to their financial institutions even more as their key partner for fraud education and resources.
"As fraudsters leverage AI to create more convincing scams than ever before, there is an opportunity for financial institutions like
- The poll also showed Canadians (78%) are aware of the security precautions their financial institution has in place.
- The majority of Canadians use secure and unique passwords (88%), enable two-step verification when offered (82%), and know how to identify and report fraudulent activity (81%).
- Nearly three-quarters (71%) of Canadians believe financial institutions should be given more time to process transactions to protect against fraud.
How can Canadians safeguard themselves against AI scams?
- Visit Scotiabank's Cybersecurity and Fraud Hub for fraud prevention resources, such as descriptions of common scams, fraud simulation activities, and a scam identifier tool.
- Activate multifactor authentication where possible on all your online accounts to help keep your information safe and secure.
- Establish a code word with your family. If you receive an unusual voice or video call from them, ask for the code word to validate the legitimacy of the call, or call them back to confirm it's truly them.
- If you suspect a deepfake or an AI scam, do not share, like, or comment on it. Use the report function on social media to flag it.
- If you are a Scotiabank client:
- Enable Scotia InfoAlerts to stay on top of your account activity and get notified immediately when your bank cards have been used.
Scotiabank will alert you when on any transactions that appear unusual with Scotia Fraud Alerts.Scotiabank will never contact you and ask for your PIN, password, one-time verification codes or account numbers. We will never ask for you to turn over your bank cards or download third party software.
To help protect Canadians against fraud,
About the
This survey was undertaken by The Harris Poll Canada. It ran overnight on
The results have been weighted by age, gender, region, and education (and in
For comparison purposes, a probability sample of this size has an estimated margin of error (which measures sampling variability) of ±2.5%, 19 times out of 20. Discrepancies in or between totals when compared to the data tables are due to rounding.
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