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About the company
TTEC Holdings, Inc. is a global customer experience (CX) outsourcing partner for marquis and disruptive brands and public sector clients. The Company operates through two business segments: TTEC Digital and TTEC Engage. The TTEC Digital segment is focused on the intersection of Contact Center As a Service (CCaaS), Customer Relationship Management (CRM), and Artificial Intelligence (AI) and Analytics. This segment creates and implements strategic CX transformation roadmaps, sells, operates, and provides managed services for cloud platforms and premise-based CX technologies, including Amazon Web Services, Cisco, Genesys, Google, and Microsoft. The TTEC Engage segment provides the digitally enabled CX operational and managed services to support large, complex enterprise clients’ end-to-end customer interactions at scale. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, trust and safety and back-office solutions.
- Revenue in USD (TTM)2.27bn
- Net income in USD-332.87m
- Incorporated1994
- Employees51.60k
- LocationTTEC Holdings Inc6312 S. FIDDLER'S GREEN CIRCLESUITE 100NGREENWOOD VILLAGE 80111United StatesUSA
- Phone+1 (303) 397-8100
- Fax+1 (303) 397-8199
- Websitehttps://www.ttec.com/
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Peer analysis
Key Information
- Key Information
- Stock Performance
- Per Share Data
- Efficiency
- Management Effectiveness
- Profitability
- Financial Strength
- Growth Rates
| Company | Revenue (TTM) | Net income (TTM) | Market cap | Employees | Price/earnings (TTM) | Price/book value (MRQ) | Price/cash flow (TTM) | Price/sales (TTM) | EPS (excl. extraordinary items, TTM) | EPS (incl. extraordinary items, TTM) | Revenue per share (TTM) | Book value per share (MRQ) | Asset turnover (TTM) | Inventory turnover (TTM) | Receivables turnover (TTM) | Revenues per employee (TTM) | Return on avg assets (TTM) | Return on avg assets (5 yr avg) | Return on investment (TTM) | Return on investment (5 yr avg) | Gross margin (TTM) | Gross margin (5 yr avg) | Net profit margin (TTM) | Net Profit margin (5 yr avg) | Quick ratio (MRQ) | Interest coverage (TTM) | Total debt to capital (MRQ) | Payout ratio (5 yr avg) | Revenue (YOY change %) | Revenue (5 yr growth rate) | Net income (YOY change %) | Net income (5 yr growth rate) | Capital expenditure (5 yr growth rate) | Dividend (5 yr growth rate) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Synchronoss Technologies Inc | 167.62m | -18.88m | 122.89m | 1.32k | -- | 4.01 | 67.45 | 0.7332 | -1.87 | -3.76 | 16.55 | 2.83 | 0.4931 | -- | 5.62 | 126,884.90 | -3.61 | -7.72 | -4.63 | -10.71 | 75.90 | 62.66 | -7.32 | -16.22 | -- | 0.9517 | 0.8128 | -- | -5.50 | -12.81 | -167.29 | -- | -5.25 | -- |
| CSP Inc | 57.51m | 2.56m | 128.49m | 112.00 | 47.31 | 2.66 | 42.06 | 2.23 | 0.2782 | 0.2782 | 6.23 | 4.94 | 0.8558 | 11.17 | 3.41 | 513,500.00 | 4.07 | 1.77 | 5.45 | 2.55 | 35.37 | 29.80 | 4.76 | 1.78 | 3.36 | -- | 0.0169 | 78.13 | 18.92 | -2.38 | 173.00 | -- | -8.76 | -- |
| DLH Holdings Corp | 401.04m | 2.47m | 128.78m | 3.20k | 58.59 | 1.19 | 6.58 | 0.3211 | 0.155 | 0.155 | 27.49 | 7.66 | 1.17 | -- | 6.35 | 125,324.40 | 0.7228 | 5.38 | 0.8984 | 7.20 | 20.44 | 20.56 | 0.6167 | 3.41 | -- | 1.49 | 0.597 | 0.00 | -4.88 | 23.05 | -93.73 | -28.16 | -0.903 | -- |
| Xunlei Ltd (ADR) | 320.12m | 14.49m | 131.80m | 1.22k | 9.28 | 0.4005 | -- | 0.4117 | 0.223 | 0.223 | 4.93 | 5.17 | 0.6942 | 97.43 | 10.01 | 263,471.60 | 3.09 | -1.40 | 4.17 | -1.89 | 50.34 | 45.70 | 4.45 | -2.35 | 2.68 | -- | 0.0525 | -- | 6.51 | 9.54 | -33.72 | -- | -6.20 | -- |
| Crexendo Inc | 57.01m | 2.79m | 147.70m | 182.00 | 55.49 | 3.02 | 23.60 | 2.59 | 0.0982 | 0.0982 | 2.01 | 1.80 | 1.00 | 25.44 | 15.12 | 313,236.30 | 4.90 | -14.45 | 5.95 | -17.23 | 72.18 | 73.13 | 4.89 | -19.47 | 2.04 | 22.89 | 0.018 | -- | 41.66 | 34.90 | 98.98 | -- | 67.39 | -- |
| A2Z Cust2Mate Solutions Corp | 7.14m | -7.92m | 151.96m | -- | -- | 26.46 | -- | 21.28 | -0.4843 | -0.4843 | 0.4279 | 0.2249 | 0.6497 | 14.75 | 4.22 | -- | -94.26 | -170.66 | -112.43 | -213.17 | 10.98 | 20.25 | -145.09 | -331.41 | 0.4905 | -- | 1.20 | -- | 21.64 | -- | 12.46 | -- | -- | -- |
| Alpha Technology Group Ltd | 1.12m | -898.75k | 157.55m | 23.00 | -- | 57.60 | -- | 140.95 | -0.0599 | -0.0599 | 0.0745 | 0.1662 | -- | -- | -- | 48,596.72 | -- | -- | -- | -- | 32.75 | -- | -80.41 | -- | -- | -90.55 | 0.0821 | -- | 96.55 | -- | -162.33 | -- | -- | -- |
| Information Services Group, Inc. | 266.49m | -1.02m | 163.79m | 1.52k | -- | 1.71 | 31.50 | 0.6146 | -0.0239 | -0.0239 | 5.41 | 1.95 | 1.12 | -- | 3.17 | 175,554.00 | -0.4308 | 4.06 | -0.5282 | 5.13 | 38.52 | 40.14 | -0.3831 | 3.47 | -- | 1.65 | 0.4371 | 43.33 | 1.67 | 1.08 | -68.80 | -3.41 | -3.01 | -- |
| Trident Digital Tech Holdings Ltd (ADR) | 1.48m | -4.77m | 170.40m | 50.00 | -- | 70.05 | -- | 114.89 | -0.074 | -0.074 | 0.023 | 0.0377 | -- | -- | -- | 29,662.20 | -- | -- | -- | -- | 17.95 | -- | -321.90 | -- | -- | -102.19 | 0.0917 | -- | 17.44 | -- | -322.68 | -- | -- | -- |
| Rimini Street Inc | 426.65m | -33.58m | 174.57m | 2.12k | -- | -- | -- | 0.4092 | -0.3693 | -0.3693 | 4.71 | -0.8452 | 1.26 | -- | 6.66 | 201,250.00 | -9.89 | 8.59 | -99.42 | 863.88 | 60.17 | 62.56 | -7.87 | 7.23 | -- | 8.87 | -- | 0.00 | 5.33 | 11.23 | 1,150.77 | -- | 46.94 | -- |
| Helport AI Ltd | 0.00 | 6.08m | 203.12m | -- | 22.13 | 0.7942 | 33.41 | -- | 0.2472 | 0.2472 | 0.00 | 6.89 | 0.00 | -- | -- | -- | 3.41 | -- | 3.42 | -- | -- | -- | -- | -- | -- | -- | 0.0217 | -- | -- | -- | -39.44 | -- | -- | -- |
| TTEC Holdings Inc | 2.27bn | -332.87m | 219.55m | 51.60k | -- | 0.7917 | -- | 0.0969 | -7.00 | -7.00 | 47.68 | 5.81 | 1.13 | -- | 5.60 | 37,772.18 | -16.19 | 5.86 | -20.25 | 7.88 | 20.90 | 26.09 | -14.27 | 4.71 | -- | 0.9777 | 0.7764 | 67.52 | 0.782 | 10.29 | -91.84 | -25.13 | 9.32 | 13.59 |
| Exela Technologies Inc | 1.02bn | -108.41m | 294.83m | 13.10k | -- | -- | -- | 0.2885 | -17.03 | -17.03 | 160.53 | -141.99 | 1.62 | 65.40 | 12.14 | 74,873.99 | -15.92 | -25.82 | -50.17 | -46.58 | 22.23 | 21.33 | -9.84 | -22.23 | 0.3488 | 0.0883 | 6.20 | -- | -1.21 | -7.67 | 68.35 | -- | -15.44 | -- |
| Backblaze Inc | 115.29m | -49.66m | 304.58m | 381.00 | -- | 6.52 | -- | 2.64 | -1.28 | -1.28 | 2.93 | 1.05 | 0.879 | -- | 87.34 | 302,595.80 | -37.86 | -- | -63.58 | -- | 51.94 | -- | -43.08 | -- | -- | -22.02 | 0.418 | -- | 19.80 | -- | -16.18 | -- | -- | -- |
| D-Wave Quantum Inc | 10.12m | -67.21m | 322.29m | 200.00 | -- | -- | -- | 31.86 | -0.433 | -0.433 | 0.0648 | -0.1156 | 0.2333 | 1.61 | 8.53 | 50,580.00 | -155.00 | -- | -1,351.23 | -- | 64.68 | -- | -664.39 | -- | 1.04 | -- | 1.50 | -- | 22.10 | -- | -54.03 | -- | -- | -- |
Data as of Nov 08 2024. Currency figures normalised to TTEC Holdings Inc's reporting currency: US Dollar USD
17.51%Per cent of shares held by top holders
| Holder | Shares | % Held |
|---|---|---|
| BlackRock Fund Advisorsas of 30 Jun 2024 | 1.47m | 3.07% |
| The Vanguard Group, Inc.as of 30 Sep 2024 | 1.33m | 2.78% |
| Federated MDTA LLCas of 30 Jun 2024 | 1.18m | 2.47% |
| D. E. Shaw & Co. LPas of 30 Jun 2024 | 836.29k | 1.75% |
| Royce & Associates LPas of 30 Sep 2024 | 788.62k | 1.65% |
| AQR Capital Management LLCas of 30 Jun 2024 | 630.91k | 1.32% |
| Dimensional Fund Advisors LPas of 30 Sep 2024 | 561.51k | 1.18% |
| Two Sigma Advisers LPas of 30 Jun 2024 | 560.10k | 1.17% |
| Two Sigma Investments LPas of 30 Jun 2024 | 545.39k | 1.14% |
| Geode Capital Management LLCas of 30 Jun 2024 | 461.44k | 0.97% |
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Data from 30 Jun 2024 - 30 Sep 2024Source: FactSet Research Systems Inc.
